Physique 57 Hoboken Concierge Team

@Physique 57 Hoboken Email Job

Job Detail

  • Job ID 116321
  • The City Hoboken
  • Experience 2+ Years
  • Amount of Hours Part-Time
  • Virtual / Remote No
  • Industry Fitness

Job Description

We’re seeking an outgoing and detail-oriented individual to join our team as a Part Time Client Success Team (CST) Member. The part time Concierge is a front-line business driver and brand ambassador of Physique 57. Under the direction of the Studio Operations Manager, Concierge’s must exhibit keen knowledge of our products, services and merchandise in order to deliver luxury customer service while maximizing studio sales.

PHYSIQUE 57 is the pioneering leader of ballet-barre based fitness classes. We are a rapidly growing company with four studios in the New York City area as well as studios in Dubai, Bangkok, and Mumbai. We offer a variety of effective barre classes with a large and loyal fanbase including Sarah Jessica Parker and Reese Witherspoon. We look forward to hearing you apply through our website and/or email us at [email protected]

Responsibilities for this role include: 

  • Opening and closing the studio
  • Greeting customers and checking them into class
  • Giving new clients a tour of the studio
  • Maintaining good relationship with clients and creating an inviting environment
  • Signing up/ selling membership per client’s needs
  • Selling merchandise including drink, clothing, and any future additions
  • Answering phone calls, messages, and emails
  • Posting on our social media account
  • Maintaining the cleanliness of studio floor and equipment
  • Coordinate with other CSTs and lead in different areas such as inventory and supply, merchandise management, content creation, and event planning
  • Assisting trainers and management when needed and with special events

Qualifications:

  • Must be available to work three shifts per week, including early mornings and nights, at least one of which must be a weekend shift
  • 2+ years of customer service, sales and/or reception experience
  • Love of fitness and wellness
  • Excellent written and verbal communication skills
  • Strong computer skills (Momence software experience is a plus)
  • Superior problem solving and multitasking abilities
  • Strong work ethic
  • Ability to work both independently and in a team environment