Part-Time Client Success Team Member

@Physique 57 Hoboken Email Job

Job Detail

  • Job ID 114717
  • The City Hoboken
  • Experience 2+ Years
  • Degree None Required
  • Amount of Hours Part-Time
  • Virtual / Remote No
  • Industry Fitness

Job Description

Physique 57 Hoboken is seeking an outgoing and detail-oriented individual to join our team as a Part Time Client Success Team (CST) Member. Local hires preferred. Please email your resume to us at hobokencareers@physique57.com. We can\’t wait to hear from you!

PHYSIQUE 57 is the pioneering leader of ballet-barre based fitness classes. We are a rapidly growing company with four studios in the New York City area as well as studios in Dubai, Bangkok, and Mumbai. We offer competitive pay and excellent benefits within our fast-paced, supportive, and entrepreneurial company culture. We offer a variety of effective barre classes with a large and loyal fanbase including Sarah Jessica Parker and Reese Witherspoon.

Based on interest and performance, this position offers the potential for advancement to a studio manager role.

Responsibilities for this role include: 

  • Opening and closing the studio
  • Greeting customers and checking them into class
  • Giving new clients a tour of the studio
  • Maintaining good relationship with clients and creating an inviting environment
  • Signing up/ selling membership per client\’s needs
  • Selling merchandise including drink, clothing, and any future additions
  • Answering phone calls, messages, and emails
  • Posting on our social media account
  • Maintaining the cleanliness of studio floor and equipment
  • Coordinate with other CSTs and lead in different areas such as inventory and supply, merchandise management, content creation, and event planning
  • Assisting trainers and management when needed and with special events

Qualifications:

  • Must be available to work three shifts per week, including early mornings and nights, at least one of which must be a weekend shift
  • 2+ years of customer service, sales and/or reception experience
  • Love of fitness and wellness
  • Excellent written and verbal communication skills
  • Strong computer skills (MindBody software experience is a plus)
  • Superior problem solving and multitasking abilities
  • Strong work ethic
  • Ability to work both independently and in a team environment