Front of House
@Plump Cosmetics & Injectables Email JobJob Detail
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City Hoboken
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Experience 2+ Years
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Degree High School Diploma
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Amount of Hours Full-Time & Part-Time
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Virtual / Remote No
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Industry Medical / HealthBeauty / Wellness
Job Description
Our team is seeking a friendly and professional individual for a Front of House position. Our ideal candidate should be highly motivated with outstanding communication skills and experience in customer relations. This position is a client facing role with administrative support for your designated office. In addition to keeping our office running smoothly, you will be accountable for greeting, checking clients in/out, medical charting as directed by our injectors, inventory, as well as other special projects. The hours of this position are Mon-Thurs 11:30am-7pm & Fri 11am-5pm (subject to change).
Responsibilities required but are not limited to:
- Greet clients and ensure that the check-in, check-out and payment process is handled in accordance with company policy
- Maintenance of a large database of patient information
- Explain cosmetic and skin treatments to help guide prospective patients
- Thorough weekly Inventory check
- Log/maintain clients points with awards program
- Minimal maintenance duties (i.e. trash, keeping office space organized and clean, etc.)
- Prolong a consistent and punctual attendance record
- Client appointment scheduling
- Maintain patient confidentiality, including HIPAA and practice specific compliance guidelines
- Must work well with our team of injectors, aestheticians, and management staff
- Maintain clear communication with management about shop operations
- Assist with day-to-day troubleshooting and store logistical needs, ensuring that the facilities are maintained with the highest level of care and quality and fully stocked with supplies
- Work alongside Plump’s owners, advisors, injectors and store team to build an exceptional client experience
Requirements:
- Strong history of reliability and punctuality
- 2+ years of experience in customer service role
- Previous spa/medical office experience preferred, but not required
- Strong communication skills
- Must possess basic math skills
Benefits:
- 401(K) Plan with employer match
- Comprehensive medical and dental insurance
- Various company perks in addition to benefits from partnerships
- Vacation/PTO/Holidays off
- Fun atmosphere with great coworkers!
